Shipping Information

LOCAL DELIVERY

We offer two different delivery options within Singapore:

  • Normal Mail (No tracking number)

Parcel will be delivered to your mailbox by Singpost. This mode of delivery does not come with tracking number. Please note: If you choose to opt for Normal Mail, you accept that URBANIZED is not liable for parcels that are lost, stolen or damaged in transit as we have no way of tracking the parcels once they're handed over to Singpost.

  • Courier Service Delivery (With tracking number)

Highly recommended to opt for this! Parcel will be delivered to your door step by postal carrier, Janio. Free courier delivery for orders over $80 (SGD). You can track your order with the tracking information provided in your shipment notification email, remember to check your inbox, even the spam inbox!

  • Self Collection
Self Collection is held at 1 Marymount Terrace Singapore 574036. (4 minute walk from Marymount MRT station). You will receive an email to notify you when your order is ready to be picked up, please let us know your preferred pick up date in advance. 

 

Please see estimates below: 

 SHIPPING METHOD ESTIMATED DELIVERY TIME PRICE (SGD)
Normal Mail 3-5 Working Days $1.50
Normal Mail above $60
3-5 Working Days
Free!
Courier Service 1-2 Working Days $4.00
Courier Service above $80
1-2 Working Days
Free!
Self Collection Will be arranged within 24hours
Free!

*Delivery times stated not inclusive of internal processing time (1-2 working days) and parcels will be dispatched on working days. (Monday-Friday excl. Public Holidays)

**Important: Any order with Backorder items will take 3-4 weeks to ship (depending on est. date of arrival stated on backorder product page).   

Please note that we are working as fast as we can to try and meet all delivery times but sometimes there may be delays. This can occur for a number of reasons including but not limited to courier delays, logistics or bad weather. If your package is delayed, please know that we will keep you updated as much as possible. 

You may wish to sign in to your account to view your order status here.

 

INTERNATIONAL SHIPPING

Hello friends from the world! 

International orders over $200 (SGD) to Asia will receive free standard shipping. 

International orders over $250 (SGD) to the Rest of the World will receive free standard shipping. 

 LOCATION ESTIMATED DELIVERY TIME PRICE (SGD)
Malaysia 5-10 Working Days $15
Rest of Asia (Except for SG/MY) 10-15 Working Days $25

Free International Shipping above $200

-
Free!

Rest of the World (Outside of Asia)

12-20 Working Days
$30
Free International Shipping above $250
-
Free!


*Delivery times stated not inclusive of internal processing time (1-2 working days) and parcels will be dispatched on working days. (Monday-Friday excl. Public Holidays)

**Important: Any order with Backorder items will take 3-4 weeks to ship (depending on est. date of arrival stated on backorder product page).  

You can track your order with the tracking information provided in your shipment notification email, remember to check your inbox, even the spam inbox! You may wish to sign in to your account to view your order status here.



IMPORT LIABILITIES AND TAXES 

All international orders may be subjected to additional customs fees upon delivery, depending on the country. While we try our very best to keep international shipping costs low, your country’s import fees are out of our control, Sorry!

Please note that Urbanized does not cover import liabilities that may be applied by the government of the destination country and will not be held liable or responsible for the custom delays, duties or taxes that may apply.